Introducing a new friend benefit - return goods or send a claim to us for FREE via the Packeta group!

All you have to do is fill out our Retino Returns Form and select the following as shipping: FREE Shipping via Packeta.

Then you just need to pack the goods and take the shipment to the nearest branch of Zásilkovna / Packeta - valid only in the Czech Republic - and report to the operator the code you will learn in the Retino form.