Terms and Conditions

RETURNING POLICY

Products we offer are covered with warranty for 24 months, except the products manufactured up to year 2002, which are covered with a 6 months warranty.

Warranty doesnt cover issues such as :

  • customer-performed disassembly, upgrade or modification
  • product returned in incomplete condition
  • mechanically damage parts (exc.the factory material defects)
  • damage caused by use of impropper Ball Bullets (beads, bearing balls, stones etc. ), or caused by use of cracked, dirty, re-used, or low-quallity (non spheric shape, seams) Ball Bullets
  • common wear caused by using of the product

BUSINESS CONDITIONS

Price Information - MSRP of our products are available at www.anareus.cz or at printed price list offered in company’s shop. Prices include VAT.

ORDERS

Orders are possible to be set by:

  • phone
  • website e-shop

It is necessary to include the product codes in phone/mail orders, so we can complete the order.

ORDER STATUS

  • Accepted order- order was started to be processed
  • Incomplete, Items Out Of Stock-customer is informed about possible item availability
  • Prepared for Spedition
  • Partially Processed Order-there were shipped just the available items
  • Finished Order-processed order that has been shipped
  • Cancelled Order

ORDER SHIPPING

Orders are shipped as soon as possible, in 1-2 days if the items are in stock

PACKING FEE

Our company doesnt charge any packing fees to our customers

LOCAL PICKUP

It is possible to pick the order personally in our shop at U Pejřárny 1043/4B St., Prague 142 00

CZECH POST DELIVERY

Shipping costs are set according to the CZ Post price list. Invoice is included in order.

Orders worth 3000+ CZK/150+ € are shipped with no shipping charge

GLS Spedition Company Delivery

Shipping costs are set according to the GLS price list. Order is delivered day after the order placement.

Orders worth 3000+ CZK/150+ € are shipped with no shipping charge

ORDER CANCELLING

It is possible to cancel the order untill it is shipped. I tis customers duty to pay the shipping costs in case of refusing to accept the delivered order.

PAYMENT CONDITIONS

CASH

cash is accepted in the shop, or by delivering drivers

BANK TRANSFER

Transfer is based on proforma invoice, which is set in time of preparing the order. If the invoice isnt paid till its date of fullfilling, the order is cancelled. The order contains the bill/invoice confirming the bank transfer payment.

We offer an credit programme to our regular shopping partners.Height of the credit depends on past takings. These conditions are anchored in the Dealer Contract Appendix. Maturity of the invoices is set individually.

INTERNATIONAL ORDER PAYMENTS

International orders have to be paid via the bank transfer, and are shipped by GLS Parcel Service only. The customer is responsible for knowledge of gun import laws in target destination.

E-SHOP OPERATOR

Anareus CZ, s.r.o. Feřtekova 541 Praha 8 181 00 IČ: 257 79 613 DIČ: CZ25779613


Our partners